What are cookies?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
What types of cookies do we use?
Necessary cookies – allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise if you have created an account and have logged into that account.
Functionality cookies – let us operate the site in accordance with the choices you make. For example, we will recognise your username and remember how you customised the site during future visits.
Analytical cookies – enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
How to delete cookies
Last updated as of 01/03/2023
Name: Kate Miller
Phone: 07376 279972
The type of personal information we collect
Currently we may collect and process the following information:
personal identifiers, contacts and characteristics (for example, name, home address and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you during our contact or work tender process, for one of the following reasons:
to keep a record of our clients and their information
to provide clients with an efficient service in online and offline communications
to be able to send/receive any work/goods online or by post as sent by us to our clients
We will never share this information with any third party for marketing purposes or otherwise.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
your consent which is given by submssion of your information online. You are able to remove your consent to store your information at any time. You can do this by contacting us directly using the contact details above.
How we store your personal information
Your information is securely stored online in our database.
We keep your personal information whilst you remain a client of Merrybird Designs. If you are no longer a client we then dispose of your information by deletion from our database unless informed otherwise by you.
Your data protection rights
Under data protection law, you have rights including:
right of access – you have the right to ask us for copies of your personal information.
right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
right to erasure – You have the right to ask us to erase your personal information.
right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
right to object to processing – you have the the right to object to the processing of your personal information in certain circumstances.
right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at above contact details if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the above contact details.
You can also complain to the ICO if you are unhappy in anyway with how we have used your personal information.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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